General terms and conditions

This policy deals purely with the content and functionalities which the administration of the City of Zürich publishes via the Internet address

Collecting and processing data
This website runs on the server of the City chancellor's office which is run from the City's data processing centre, which in turn is part of Zürich's Organisation and IT Centre (OIZ). The following protocol data are collected and stored for a period of one month: your current IP address, the operating system that you are using and browser type (user agent), date and time of connection and the pages selected.

This data is used solely for the purposes of system security and for anonymous statistical evaluation.

We would like to take this opportunity to inform you however that unencrypted data on the Internet are not secure. It cannot be ruled out that any data sent may be read or altered by unauthorised third parties.

Encrypted data that we send are specially marked as such. Check which version of your browser that you are using to ensure optimum encryption.

Personal data are only saved if you send them to us as part of a request or comment (e.g. via the contact form). They are only used to process your request or comment and are deleted once the request has been resolved.

We have taken the necessary technical and organisational security measures to protect your data against either accidental or intentional manipulation, loss or destruction or from access by unauthorised persons. Our security measures are constantly being improved to keep pace with technological developments.

Links to other websites
Our website contains links to many other administrational websites (e.g. on a cantonal or federal level). Some of these links however lead to sites run by private organisations. Zürich City administration has no influence on the content and design of the sites which are linked to. We therefore do not appropriate any such content and expressly disassociate ourselves from it. Websites which are linked to from the site have their own privacy policies which are applicable.

This declaration applies to all links on our website and for all the content on sites which are connected to our site via banners and links.

City of Zürich Internet Services